The term Performance based culture means, employees accomplishing the given task measured against present standards.
Becoming the “preferred” partner for a client demands that the company differentiate itself among its competitors. Creating value or making a difference for a client is something that can be done every day by each employee. It does not rely on a program, but rather relies on the spirit of service. A performance-based culture engenders employee loyalty, improves productivity, sets clear expectations for all parties and has clear ties to the bottom line. The management of performance is a daily, conscious act – not a once a year activity.
Authored by:
Kay R Curling, SVP and Chief Human Resources Officer, Salient Federal Solutions
Kay.Curling@salientfed.com
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